Leave Shanghai with the airport sequence already mapped.

A dedicated representative meets you at the confirmed terminal location and time, then guides your party through eligible departure procedures towards the gate.

Book departure Fast Track Fast Track overview

Guests 2+ rate$395Infant under 2FreeService typeOne-way international departure

Short answer

The representative meets your booked party at the confirmed terminal point, checks the flight details and guides you through eligible departure stages towards the gate area.

Service facts

Clear details before you reach the terminal.

ServiceInternational departure meet-and-assist

Guests 2+$395 per guest

Infant under 2Free, but listed in the booking

Included

Guidance from meeting point to gate area.

Confirmed terminal meeting location and time
Check-in and baggage-drop guidance
Security and exit-control guidance where eligible
Direction towards the correct gate area
Support messaging when details change

Not included

Airline and authority decisions remain separate.

Air tickets or guaranteed airline check-in
Lounge, transport or porter service unless confirmed in writing
Bypassing security or a guaranteed gate-arrival time

From request to gate

Four steps in one clear sequence.

Share the departing flight

Provide the flight number, passenger names and reachable contact details.

Wait for confirmation

The team confirms availability, payment, meeting place and time.

Arrive before the meeting

Bring travel documents and allow time for airline procedures.

Follow the departure sequence

The representative guides eligible stages towards the gate area.

Airline deadlines still apply

Fast Track does not extend check-in, baggage-drop or boarding deadlines. Arriving early remains essential.

Tell us when details change

Send a new flight number, date or terminal as soon as possible. Any service change must be confirmed.

Official passenger resources

Terminal information Passenger FAQ Services & facilities

Departure questions

Before you leave for the airport.

Where do I meet the departure representative?

The exact terminal point and time are stated in the written confirmation.

Does the greeter check me in?

The representative guides you, while the airline remains responsible for passenger and baggage acceptance.

Is lounge access included?

Not as standard. It is included only when expressly stated in your confirmation.