PVG · Official arrival Fast Track
A dedicated representative monitors your flight, follows the confirmed post-landing meeting plan and guides your party through eligible arrival procedures to the arrivals hall.
Short answer
A dedicated representative follows the confirmed post-landing procedure and guides the booked party through eligible arrival steps to baggage reclaim and the arrivals hall.
Service facts
Included
Not included
From booking to arrival
Provide passenger names, the arriving flight number and contact details.
The team confirms availability, payment and the terminal procedure.
Keep your phone available and contact support if the representative is not visible.
The representative explains each step and uses eligible procedures where available.
Monitoring follows the confirmed flight number. Send a new number or updated arrival time as soon as it changes.
Carry the correct passport and any required entry permission. Fast Track cannot approve admission or alter an authority decision.
Arrival questions
It depends on the terminal and flight; the precise point is supplied in the written confirmation.
No. The service provides guidance and eligible procedures, while completion time depends on operations and authorities.
The service guides you in the baggage area. Porter service is included only if stated in the confirmation.
Send the flight and passenger details so the team can confirm availability.