PVG · Premium assistance

Premium assistance, planned around your flight.

Meet-and-assist for arrival, departure or both—with a confirmed meeting plan, personal guidance and eligible priority procedures.

Shanghai Pudong International Airport terminal approach
Fast Track · PVG

One official service

Four clear moments.

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PVG INFORMATIONNeed current airport information?

Use the official airport website for operational information, services and transport updates.

01

Share the right flight

Choose the journey and provide complete passenger and flight details.

02

Wait for confirmation

The team checks availability, the exact service and the meeting arrangement.

03

Meet with confidence

Use the confirmed point and contact support if the representative is not visible.

04

Stay accompanied

Your representative explains each next step and uses eligible priority facilities where available.

Simple published prices

Guests aged 2+ pay the published rate. Infants under 2 travel free.

View all prices

USD per guest.

One way

Arrival Fast Track

A guided route from the confirmed post-landing meeting point to the arrivals hall.

Guests 2+$395
Infant (0–2)Free
  • Flight monitoring
  • Confirmed meeting procedure
  • Passport-control navigation
  • Baggage-area guidance
  • Support messaging
One way

Departure Fast Track

A guided route from the confirmed terminal meeting point towards the departure gates.

Guests 2+$395
Infant (0–2)Free
  • Confirmed meeting point
  • Check-in guidance
  • Security navigation
  • Exit-control navigation
  • Gate-area direction
Round trip

Round-trip Fast Track

Two coordinated services for your arrival and departure under one booking reference.

Guests 2+$750.50
Infant (0–2)Free
  • Arrival assistance
  • Departure assistance
  • Two monitored flights
  • One support thread
  • Discounted total

Service boundary

Independent travel vs assisted travel.

Fast Track supports the journey; it does not replace airline or government decisions.

Part of the journeyStandard airport journeyWith Shanghai Fast Track
WayfindingFollow signs and airport displaysNamed guidance through the confirmed sequence
Priority proceduresUse the standard facilities availableUse eligible priority facilities where available
Flight disruptionContact the operating airlineThe airline remains responsible for the flight
Authority decisionsRemain with the relevant authorityRemain with the relevant authority

Secure payment

Debit or credit card, with the total confirmed first.

The booking flow shows the available debit or credit card option only after the team confirms availability and the exact USD total.

Before you pay

Clear total. Confirmed inclusions.

Your request is reviewed first. Complete payment only through the method supplied with the written confirmation.

  • Prices are confirmed in USD per guest
  • Every guest and infant must be listed
  • Availability depends on the flight and operating conditions

Meeting depends on the journey

International arrival

The confirmation states the terminal-specific post-landing meeting procedure.

International departure

The confirmation states the terminal entrance, meeting point and time before check-in.

Know the limits

Guidance, not a promise of minutes.

  • Availability must be confirmed
  • Passenger and flight data must be accurate
  • Mandatory airport and government steps cannot be bypassed
  • A lane or completion time is never guaranteed
  • Read cancellation and privacy terms before paying
Read service terms

Fast Track questions

Before you book.

How much does Shanghai Fast Track cost?

Arrival or departure is $395 per guest aged 2 and over. Round-trip is $750.50 per guest aged 2 and over, a 5% saving against two separate services. Infants under 2 travel free but must be listed.

Is the booking confirmed immediately?

No. The team first checks availability, flight details and the requested service, then sends confirmation and payment instructions.

Does it include a lounge or porter?

Not unless that inclusion appears explicitly in the written confirmation.

Can families book together?

Yes. Add every traveller to one request and keep children with their responsible adult.

Start a secure booking